List Manager Forum

Re:import V2.7.9 data into V5.5.6

User moon_1262 2025-03-19 13:30:16

Hi,

No matter how many times I tried and again to do everything like you advised, I did not succeed in accessing my J3 imported data. I followed your instructions and the tutorial but never managed to see my data in the backend.
So I created a test table, created a very simple test list in it and populated it with data from a csv file, the import from the CSV succeeded but still an empty page when I click 'Manage Data'.
I am getting worried.
Please advise : How can I access my imported data from the back end ? What is blocking me from seeing it ?

thx.
--
Pascal

User moon_1262 2025-03-19 13:42:54

Oops sorry, I just found you had to answser here rather than in the forum view, hence all the posts I created.

I wanted to add that when I click 'Manage data', I get a 'Path cannot be empty' message wether it's for the J3 imported data or for the test list I created.

I can see my data in phpMyAdmin though.

User moon_1262 2025-03-19 13:55:59

Hey cool ! I can add sample data and see how it is done !

Ho no ! The Install button does not do anything and I can't install either World cities and countries database or Book authors database !

I am getting frustrated.

User moon_1262 2025-03-19 14:32:16

Something else :
When I try to define Data Layout, I get a bunch of 'undefined'.
See attachment.
And a slight css error when using dark mode too : white text on white background, but this one is a detail

Moonsoft support 2025-03-19 15:28:05

Hi,
if you getting 'undefined' at the configuration pages and some other several problems with the data manager, we suspect there could be a permissions problem at your server, or any other conflict that may be blocking any required script to have everything working properly. Please share at the 'private data' section of the ticket a temp access to your site, we'll check in no time your configuration and let you know how to fix, in order to see your previous data, create new tables, and load the demo data if needed.

Thanks, best regards
Silvia Martín
Moonsoft Team

User moon_1262 2025-03-19 15:47:53

OK.
temp access in private data.
Thanks.

Moonsoft support 2025-03-19 17:01:22

Hi,
ok, thank you. We've entered the site and found out your backend template is not loading the jquery library. This library must load automatically with the default joomla template, but for some reason at your site is not being included. So we've updated the extension in a way it loads the library inside its configuratin pages if it's not found. This should solve some problems you have to launch the functions, for ex, we have tried to load the sample 'world' data succesfully, we have added some buttons at the data layout of your sample list, and also we see the manage data page with all widgets configured.

Still not sure why you were seeing 'undefined' at the widgets title though, if you still experience the issue, please let us know the OS+browser you're using in order to try to reproduce here.

You should be able to continue with the configuration now, but if you prefer us to configure the list for your old LM3 data let us know which is the datatable you have created with the migration and we'll publish it so you can see how it's done.

Regards
Silvia Martín
Moonsoft Team

User moon_1262 2025-03-19 17:43:26

Thank you so much Slivia !

I checked and could indeed access data samples and my test data ! Yay !
I understand that you updated ListManager from 5.5.6 to 5.5.7 and I'll be sure to download this new version as soon as you publish it on your website.

As to the problem you mentioned, I am very surprised too, my backend template is atum and I never tampered with it, so I am very confused as why it does not load a jQuery library it should load.
Also, I am a bit worried that this problem may arise again with another extension… Do you think I should embark for a fresh install of Joomla ?

Still seeing 'Undefined undefined' whenever I try to add a new widget in Toolbar screen but I can see the ones you added and they're displaying fine. No error in console but warnings do pop whenever I add a new widget : 'A form field element should have an id or name attribute', seems unrelated though.
I am using Vivaldi 7.2 (Chromium based) on MacOS 14.7 b

Thank you for your proposal, I'll try to continue from here and configure my list with my old LM3 data.
I'll come back here if I fail again but I am a bit more confident now.

Thanks again for your time and support.

Kind regards,
--
Pascal Conil-lacoste

User moon_1262 2025-03-19 18:01:13

Sorry Silvia, I did a quick test and could'nt access the imported LM3 data. I am getting the 'Path cannot be empty' error again.
Please see if you can manage to succeed in this daunting task : the LM3 table to import is called 'Moteur de recherche des SIAE de l'Hérault'
Thx
--
Pascal

Moonsoft support 2025-03-20 12:41:39

Hi,
ok, regarding the jquery issue, our guess is that there could be any security element affecting (at the server rules, any plugin...that is preventing that library to load), because the default template always include the lib, but commonly the backend extensions don't have complex functions that may require it or they directly load it just in case as we did in this last version so you surely won't have further problems with that.

We have checked the LM3 data and found no problems with it, only that you missed to enter the basic configuration to show any contents at the list. We have entered the configuration and saved the configuration for
- one field (nom, as a text, visible, and 'searchable')
- the display and data layout with a single search and pagination widgets
- the pagination
- the advanced tab

and now we're able to access the data manager displaying that single column as read-only data as expected.

Still pending your issue with the data layout 'undefined'. With other combinations of OS+browser we see it working from here, so there must be something specific to that browser preventing the widgets to show the proper fields. We'll try to reproduce here, in the meantime, can you try with any other browser from your same MacOS 14.7 b, just to confirm the browser origin?

Thanks, best regards
Silvia Martín
Moonsoft Team

User moon_1262 2025-03-20 16:16:33

Hi Silvia,

> regarding the jquery issue, our guess is that there could be any
> security element affecting (at the server rules, any plugin...that is
> preventing that library to load),
OK, I'll check the firewall rules of my provider. I already checked Admin Tools and found out that it was not causing this. Can't think of another extension that could interfere but I'll try to deactivate them and see.
I'll keep you informed of my findings.

> We have checked the LM3 data and found no problems with it,
> only that you missed to enter the basic configuration to show any
> contents at the list. We have entered the configuration and saved
> the configuration for one field (nom, as a text, visible, and
> 'searchable')
Oh ! sorry ! I tried every field I could think of but evidently did not think of 'Searchable' Thank you !

> Still pending your issue with the data layout 'undefined'.
> (…)
> can you try with any other browser from your same MacOS 14.7 b,
> just to confirm the browser origin?
Right. I tried with Safari and Firefox and it worked all right, but it does not with chrome. I deactivated all my extensions and still no joy. To be sure, I downloaded Brave and got another Undefined undefined with it, so it definitely has something to do with chromium based browsers on MacOS.

Kind regards,
--
Pascal

User moon_1262 2025-03-20 17:43:57

When I add widgets and toolbars with 'Undefined undefined' I get 'Path can not be empty' error on frontend.

Also, something that may be of interest : on the Detail Layout and Form Layout pages, I can drag and drop fields from the left bar right into the center zone and get the right field names.

User moon_1262 2025-03-20 18:17:48

So I opened up Safari to define my toolbars but got an error when I tried to save : Field 'table_name' doesn't have a default value

I'm desperate for today.

User moon_1262 2025-03-20 18:31:11

I really should stop posting now. But I can't resist : I achieved the Toolbars level using Firefox !

Exciting times…

Regards.

Moonsoft support 2025-03-21 13:59:00

Hi,
it's ok, no problem, any additional data that can help us to locate the issue is more than welcome. It seems at some points the browsers have problems to run those drag&drop configuration options, but only under MacOS, (because for ex, Epifany browser, that is equivalent to Safari, works ok for ubuntu). There must be something specific that is not easy to catch, but loosing the table name suggests any problem handling the session and/or cookies, we keep working on it, and we'll update again with our comments.

Thanks again for your feedback!
Silvia Martín
Moonsoft Team

Moonsoft support 2025-03-25 10:00:20

Hi,
we've finally managed to reproduce the issue, is in fact a js clone function that shows a different behavior just for some browsers + mac. We have introduced a change for overcoming the problem and we now see the drag&drop working properly with those browsers as well, please upgrade to latest version and try also from your end to confirm.

Thanks, best regards
Silvia Martín
Moonsoft Team

User moon_1262 2025-03-25 16:32:55

Hi,

Congrats on fixing it this quick !
Yes, it is now working properly either with Vivaldi 7.2.3621.67 (Stable channel) (x86_64) or Safari latest.

Thanks.
Kind regards,
--
Pascal

Moonsoft support 2025-03-26 08:54:41

Hi,
perfect, thanks for the info!. We'll close the ticket with this solution now, please open a new one in case you need further help with any configuration step.


Thanks, best regards
Silvia Martín
Moonsoft Team

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