List Manager Forum

500 error for logged in users

User moon_385 2012-04-17 12:19:41

Not logged in the list is showed perfectly!

As soon as you logged in on the frontend I get a 500 error. The page isn't showed :-(.

It's a Joomla 2.5.4 installation.


Moonsoft support 2012-04-17 13:16:10

you should double-check that you have saved at least once the acl configuration for your list. If this doesn't solve your issue, please place a ticket at helpdesk with your site access and we'll look for the problem.

Thanks, regards

User moon_385 2012-04-24 13:08:43

I checked the acl in the component. Although all boxes are checked, your module is showing a 500 page when logged in.

The problem with access is that it's an intranet on an internal webserver.

Moonsoft support 2012-04-24 13:21:20

Ok, then we'll have to find a solution with your help. If the error is showing only when logged in, we should think about a user profile issue. Please create a ticket anyway in order we can exchange files if needed. Please attach if you have available the log file of your server in order to check if we can have a more detailed error, and write down if you have installed any extension regarding user profiles/groups administration to try to reproduce here.

Thanks, regards

User moon_385 2012-04-24 14:01:17

Can you take-over my monitor with Teamviewer?


User moon_385 2012-04-24 14:53:37


Edited by moon_385 - 24.04.2012 14:57

User moon_385 2012-04-24 14:56:26

I thought this was a private discussion. Removed the user-id in Joomla and e-mail the new once to you.
Will you remove the post?

Moonsoft support 2012-04-25 11:51:48

Ok, we continue this thread through private, as we'd need backend access.


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