List Manager Forum

Installation Help

User moon_246 2012-01-24 21:57:23

I have downloaded both 0.0.2 and the 0.0.3 files, when I try to upload them through extension manager, it gives me an error code saying there was an error uploading the file to the server. Am I doing this right? How do I successfully upload the file?

Moonsoft support 2012-01-24 22:17:04

Maybe you've missed some unzip step. When you download the file you must unzip once, so you will see two different versions for joomla 1.5 or 1.6/7. This file must be unzipped again, and you will get the component, module and plugin to install.
Hope this helps, best regards

User moon_246 2012-01-25 06:37:15

I tried what you recommended. I now have an error that says: Unknown Archive type when I try to upload.

Is there a step-by-step guide? Or is there an easier way?

Moonsoft support 2012-01-25 12:03:54

the quick-guide is first steps document, but it doesn't make a long explanation of the installer because it has no more steps to follow. Maybe your system is rejecting the installer because the names of the files? Please try this:

- Unzip the
You will get

- Unzip your joomla installer
You will get

That are the 3 files to install at your joomla. This time, before installing, rename them to remove the dots, to get:

That should install without problem, let us know if you get some kind of error this time.

Best regards


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