CalcBuilder Forum

not working after moving and upgrading

User moon_752 2015-03-07 18:20:58

Hello, we moved our website to new server and upgraded from 2,5 to 3,3. But there is something wrong. In backend and frontend is calc not showed good. Please check this -

One thing more - in the backend I dont see any images in CALCBUILDER component, only texts. Maybe there is the way....


Edited by moon_752 - 07.03.2015 18:39

Edited by moon_752 - 07.03.2015 19:18

Moonsoft support 2015-03-09 09:03:50

we have checked your site and found you have several errors at the front-end. The javascript files are not loading, your server returns (403:forbidden), not only for calcbuilder module, but also for other javascript files around the site,so seems a server configuration issue. If the js are not loading, then the module cannot initialize properly.
There are also other pages crashing with different errors, not sure if they will also affect the calculator. We suggest to fix first the javascript issue and then try again.

Hope this helps, regards

User moon_752 2015-03-09 11:32:57

Hello, we make a bit change and it is working better but not so much -
I really dont know where to solve that issue. Thanks JIRI

User moon_752 2015-03-09 11:57:38

so now it is better, but it is not calculating. We also transfered website and upgraded from joomla 2,5 to 3. You made this calculator few years ago.

Moonsoft support 2015-03-09 13:04:31

we we're not able to access the url above, it says the page doesn't exist, but we tried the calculator on this page:


and seems its working as expected, we can see different results showing below.


List Manager

Build different lists for your site

Buy now!

Create dynamic calculators

Buy now!